Your Partner in Dental
Health for Life
Call for an appointment
Monday: 8:30 am - 5 pm
Tuesday: 8:30 am - 5 pm
Wednesday: 12 noon- 5 pm
Thursday: 7:00 am - 3 pm
Friday: 8:30 am - 2 pm (varies)
Apex Medical Park
1021 W. Williams Street
Suite 101
Apex, NC 27502
New Patients Welcome

Frequently Asked Questions (FAQs)


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General FAQs

Do you take my insurance?
We will make every attempt possible to bill your dental services to your insurance company. However, Dr. Kitzmiller is not an in-network provider with any insurance company. We will file your claims to your insurance carrier for your convenience. There are times when insurance benefits will not cover a procedure or service. In these instances, you are responsible for the remaining, unpaid balance. We do not compromise your care based on the limitations of your insurance benefits.
Do you see emergency patients?
New patients can contact our office at 919-362-1341 to inquire about emergency appointment availability. Emergency appointments require a diagnostic exam and x-rays prior to any treatment being done. Treatment need and cost will also be presented to you prior to the start of treatment. We provide emergency care after hours for our established patients. If you are a patient of record with Apex Dental Group and need assistance please call our office and follow the instructions to contact us.
What should I do if my tooth gets knocked out?
Sometimes the tooth that has been knocked out can be re-implanted, if you can get to the dentist in a short, timely manner. Make sure to pick up the tooth by the crown or enamel portion and NOT the root. If the tooth is dirty or contaminated it should gently be rinsed with milk or water. Store the tooth in milk, saline or saliva and get to a dentist quickly.
What should I do if I have a severe toothache and cannot get to the dentist immediately?
Adults may start taking 800mg of Ibuprofen every eight hours. You can also apply an ice pack on the area and contact your dentist as soon as possible. If your face swells up it can be life threatening, you need to go to the emergency room if you cannot reach a dentist.
What should I do if my temporary crown comes off?
Try to place it back in and give your dentist office a call. The temporary crown needs to be cemented back in otherwise the adjacent teeth might shift and your new crown might not fit. Toothpaste is a nice way to hold the temporary in place.

Dental Implant FAQs

What are dental implants?
Dental implants are sturdy root replacements for teeth. They act and function like normal teeth.
Is the procedure painful?
Anesthesia is always given and is a simple as doing a filling! If you have to have a tooth removed and bone graft placed, you may need to relax after the surgery. Minimal or no discomfort for either.
Will people know I have them? Do they look like normal teeth?
When properly planned with cone beam x-rays, diagnostic studies, placement with surgical guides, they look and feel like normal teeth. If you wait too long to have a tooth extracted (loose bone), the results can vary drastically.
Are they expensive? Are they the best value?
When compared to bridges they are longer lasting and more predictable. Start your implants early, and do bone grafting when needed to preserve the bone. See the chart in the implant section.
How do I care for my implants? Do they decay?
Routine brushing and flossing is required daily just like your natural teeth. Your implants will not get decay, but you can lose bone around them. Implants are susceptible to bone loss if not cared for.

Answers to many of your other questions about dental implants are addressed on the following services pages:

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If you have other questions, please contact our office. If you wish to become a patient at Apex Dental Group, you can find more information on the "Your First Visit" page before contacting our office for an initial appointment.



Did you know? You can have a beautiful, fully customized crown in a little as 3 hours.

Dr. Kitzmiller uses the latest Cerec technology and can have you in and out in a single visit.

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